General Terms

GENERAL TERMS
GENERAL TERMS AND CONDITIONS FOR USING THE ONLINE SHOP FOR BOUTIQUE CHILDREN'S CLOTHES
LARA-EU.COM
Dear users,
By using the lara-eu.com website and / or with any order you make, you agree to be bound by the terms set forth herein. They govern the rules of use, the conclusion of purchase and sale transactions, as well as the terms of e-commerce. Please make sure you read and understand the terms of use before placing your order. These general terms and conditions are valid for orders placed through all our social media accounts, as follows Facebook (Lara by Magıc Steps and Λαρα Μπουτίκ) / Instagram (Magic_Steps_Kids and Lara Boutique Eu) as well as Viber and WhatsApp to the contact numbers listed in the website.
The parties to these general conditions are "Jasmin Zhecheva" Ltd. with UIC data: BG200648515, Address of correspondence: Varna, 45 Preslav Street, Mall: Zhenya Tiryaki, and any other natural or legal person or legal entity that orders, buys or returns goods. These countries will be referred to here as seller and consumer, respectively. The general terms and conditions can be changed unilaterally by the seller, when necessary, and the changes are noted on the site and take effect immediately after their publication. Every consumer should make sure that he is familiar with them and has read them every time he orders, buys or returns a product.
The general conditions on the site LARA-EU.COM are mandatory for all users of the site for the entire period of use of the site - from the moment of entry to the moment of leaving the site.

Each order from a user of the site LARA-EU.COM has the force of a contract between the two parties, and the execution of the request by the user has the force of a statement of intent on his part for its conclusion.
All prices announced on the site are final with VAT included. The prices of the goods do not include delivery to the customer's address. Delivery is paid extra.
ORDER
Orders can be placed only by persons over 18 years of age. The ways you can place an order are through the site by selecting a product and adding it to the basket, enter the desired method of delivery, payment method and address and press the "buy" button or on the contact numbers listed on the site. (call, viber, whatsapp) Once you place an order, we will contact you to confirm. The user is personally responsible for the fact that the data related to the order and delivery that he has provided are correct and complete at the time of placing the order.
If for any reason your order cannot be fulfilled or is delayed, we will contact you by phone. If a payment has already occurred, we will refund the amount using the same payment method as it was received.
Jasmin Zhecheva EOOD reserves the right to limit or cancel a certain user's order at its discretion, if this would bring harm or negative to the company (Jasmin Zhecheva EOOD). If such a situation arises, the consumer has the right to request an explanation, respectively such will be provided. The seller is not responsible for this decision and any damages that may arise from it.
Dear customers, for some products the price changes according to the size. Please always pay attention to the final price.
DELIVERY

1. DELIVERY TIME - The delivery time is described under each product.

For products available in our physical store in Varna
For Bulgaria: 1-3 working days.
For Greece: 3-7 working days
For other countries: According to the destination and the courier company

For custom products:
For Bulgaria: 5-10 working days
For Greece: 8-13 working days
For other countries: According to the destination and the courier company.

In rare cases, it is possible to extend this period, if there is such a circumstance the consumer will be notified in a timely manner. In rare cases, it is possible that an item that is seen as available in the online store may be exhausted. This may be due to its realization through other order channels or the lack of a certain material for the market or other reasons beyond the seller's control. In these cases, the seller does not undertake anything other than to inform the consumer and in the presence of advance payment to refund the amount.

Hаĸoи нaceлeни мecтa ca cъc cпециaлeн peжим нa дoцтaвĸa oт cтpaнa нa ĸypиepcĸитe фиpми ("по гpaфиĸ"). If your locality is in such a mode of visit, the delivery may take more than 5 working days. You can see a complete list of delivery schedules for all settlements in Bulgaria of the Speedy AD company on the official website of the courier company.


2. METHOD OF DELIVERY

For Bulgaria courier company SPEEDY
Price for shipments up to 1 kg - approximately BGN 5.50 to SPEEDY office
Price for shipments up to 1 kg - approximately BGN 7.00 to the address specified by you
These are indicative prices with review and test options included. Please note that if the shipment is larger, the price will be different and if you want additional services from courier companies there will also be a discrepancy.
For shipments over BGN 200, delivery to Speedy's office is free.

If the consumer wishes to use the services of the courier company Econt, he must explicitly inform the seller and keep in mind that the courier fee with Econt is higher.

Abroad

For Greece, courier company ACS
Approximate delivery price 10 Euro. The delivery price will be included in the price of the product due to our contractual relationship with ACS. This price may vary depending on the size of the shipments.

For countries outside Bulgaria and Greece: Bulgarian Post, Speedy and DHL.
IMPORTANT: Prices and delivery times in different countries (except Bulgaria and Greece) vary depending on the destination, delivery method and courier company. separately.


3. PAYMENT

The prices of the products announced on the site are final and include all taxes and fees provided for in the Bulgarian legislation.

Methods of payment:
1. Payment upon receipt - directly to the courier
(By cash on delivery or postal money order)
* For customers from Greece, the option of payment upon receipt is possible with ACS 
2. By bank transfer 
* If you decide to pay by bank transfer, payment must be made in advance
* For customers from abroad - it is possible to pay only by bank transfer, and the amount must include the cost of delivery /
Bank accounts:
In BGN: BG06UNCR70001523406399
In euros: BG86UNCR70001523738833
When making a purchase from the site for Bulgaria and Greece, the payment options on receipt (cash on delivery) are valid

For shipments in Bulgaria with courier company Speedy the cash on delivery option is used and for this reason the receipt issued by the courier upon receipt of the amount of the order upon delivery of the shipment serves as a receipt, according to the requirements for issuing a receipt. Πoщeнcĸi Πapичeн Πпевод на оцнование HAPЕДБА № H-18 от 13 декабря 2006 за пегистпипане и отчитане на поподажби в трговцĸитe чeцpoцтe чcтeцcтe чeцпoцтi чeцтaцcтe чтoцcтe тaпeцтe нaпeтaцeт. 3. (suppl. - DB, issue 49 of 2010, in force from 29.06.2010; amended and supplemented, issue 48 of 2011, in force from 24.06.2011; suppl. , issue 27 of 2012, in force as of 03.04.2012; add., issue 54 of 2012, in force as of 17.07.2012) (1) (suppl. - DB, issue 49) from 2010, in force from 29.06.2010;
ed. entirely, bp. 48 from the 2011, cila from the 24.06.2011) Bcyaĸo person in charge e dlazhno ea pegictpipa and otchita izvapshvanite from the nego na ppodazhbi ctoĸi or yclygi in or from the tapgovcĸi obeĸt chpez izdavane na ficĸalna ĸacova belezhĸa from the ficĸalno yctpoyctvo (FU) ocven ĸogato plashtaneto ce izvapshva chpez ĸpediten ppevod, dipeĸten debit or nalichen papichen ppevod, izvapshen chpez doctavchiĸ na platezhna yclyga in low cmicala na Zaĸona charter platezhnite yclygi and platezhnite cictemi or chpez poshtencĸi papichenppevod, izvapshen chpez litsenzipan poshtencĸi opepatop charter izvapshvane na poshtencĸi papichni ppevodi in low cmicala on the law of the post office. Please keep this receipt in case you later decide to return the order you received for a refund of the amount you paid.
Each order made outside the models announced on the site LARA-EU.COM is an order according to individual requirements of the user. Each order, which is made with customer sizes outside the standards announced on the site, is also an order according to individual requirements of the user and. According to the CPC, orders are not subject to return and exchange. They require 50% prepayment.

REFUSAL OF ORDER
The user has the right to cancel an order.
This is done in 2 ways:
By phone: +359 885985828 for Bulgaria and abroad
+306 992854194 for Greece

By e-mail: info@magicstepskids.com
If your order has not been sent and you have paid in advance, you will be refunded the full amount received.
If your order has already been shipped, the amount for transportation in both directions will be deducted (return and return of the product)
CONDITIONS FOR RETURN, REPLACEMENT AND COMPLAINT OF PURCHASED GOODS
Return: The user can request a return and return a specific product within 14 days from the date of receipt. In this case, he must pay the transport costs in both directions. The product must be returned with the courier company Speedy to the address: Varna, 45 Preslav Str. Number. Refund of the amount is within 14 days of receipt of the returned product. If you used the free delivery option upon receipt, your amount will be refunded after deducting the cost of delivery.
Replacement: The consumer may request the replacement of a particular product, in which case he must notify us by contact with us on the site for the type and size of the product with which the replacement will be made. The transport costs for replacement, return and receipt are at the expense of the user / customer. The product that the customer wants to replace must be returned with the courier company Speedy to the address: Varna, 45 Preslav Street, number 45, only then will the new item be sent to him.
Complaint: A customer who has purchased a product from LARA-EU.COM has the right to file a complaint within 14 days of receipt. The conditions for filing a complaint: non-compliance with the ordered model, size or defect of the product. When filing a complaint, the customer may request a refund of the amount paid, change of goods or a discount on the price. In all variants of complaints, the product will be checked for validity of the complaint. In cases of complaints with proven justification, the costs of return are at the expense of LARA-EU.COM
A customer who has purchased a product from the LARA-EU.COM online store has the right to return it only if the following conditions are met:
The receipt for the payment by the courier company for the returned goods has been preserved
All labels, accessories and packaging are preserved. (If there were any accessories.)
The good commercial appearance of the goods is preserved - The garment or item is not treated in any way. Not worn, washed, hungry, torn

Dear customers, please note that there may be a discrepancy in the color of the products due to the light or colors coming from your monitors.

THE ENTIRE CONTENT OF THE LARA-EU.COM SITE IS THE PROPERTY OF LARA-EU.COM AND JASMIN ZHECHEVA EOOD, ALL TEXTS AND PHOTOS ARE PROTECTED COPYRIGHTED! ANY USE, COPYING OR STORAGE OF INFORMATION WITHOUT THE WRITTEN PERMISSION OF JASMIN ZHECHEVA EOOD IS PROHIBITED!

Privacy policy

Privacy policy
ABOUT THE USE OF THE CURRENT LARA-EU.COM ONLINE STORE
 
Last update on May 25, 2018.
 
CONTENTS:
1. GENERAL INFORMATION
2. DATA ABOUT THE PERSONAL DATA ADMINISTRATOR
3. DATA ON SUPERVISORY AUTHORITY
4. DEFINITION OF PERSONAL DATA
5. CATEGORIES OF PERSONAL DATA PROCESSED BY THE PERSONAL DATA ADMINISTRATOR
6. GROUNDS FOR COLLECTING YOUR PERSONAL DATA
7. OBJECTIVES IN THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
8. PROVISION OF LINE DATA TO THIRD PARTIES
9. DEADLINE FOR STORAGE OF YOUR PERSONAL DATA
10. USER RIGHTS 
11. OBLIGATIONS OF THE USER
12. MEASURES FOR SECURITY OF YOUR PERSONAL DATA
13. CONSENT FOR PROCESSING OF PERSONAL DATA
 
 
1. GENERAL INFORMATION
 
A new General Data Protection Regulation, adopted by the European Union, enters into force on 25 May 2018. The regulation aims to ensure the protection of individuals' data from all EU Member States and to harmonize the regulations for their processing.
As a controller of personal data, 
Jasmin Zhecheva EOOD meets all the requirements of the new regulation, collecting only personal data to the extent necessary for the provision of the service, and keeps them responsibly and lawfully. Jasmin Zhecheva EOOD operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data.
 
2. DATA ABOUT THE PERSONAL DATA ADMINISTRATOR
 
Name Jasmin Zhecheva EOOD
EIK / BULSTAT: BG 200648515
Headquarters and address of management: Yambol, Perelik 18
Address for exercising the activity: Varna, Preslav 45
Correspondence data: Varna, Preslav 45
Email: info@magicstepskids.com
Phone: 00359885985828
3. DATA ON SUPERVISORY AUTHORITY
 
Title: Commission for Personal Data Protection
Headquarters and address of management: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
Correspondence data: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
Phone: 02 915 3 518
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg.
 
 
4. DEFINITION OF PERSONAL DATA
 
Under the new regulation, "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as name, identification number, location data, online identifier or one or more features specific to the natural, the physiological, genetic, mental, intellectual, economic, cultural or social identity of that individual.
5. CATEGORIES OF PERSONAL DATA PROCESSED BY THE PERSONAL DATA ADMINISTRATOR
 
/ DIRECTLY COLLECTED DATA /
According to the Regulation, we collect, store and process the following data provided by you,
name of the company / organization
personal and family name
feedback information - phone and email address
address - / in case of delivery of goods and transaction between the parties /
6. GROUNDS FOR COLLECTING YOUR PERSONAL DATA
 
The PERSONAL DATA ADMINISTRATOR collects and processes your personal data in connection with the company's activities - import, sale, installation, after sales service and warranty of shelving elements, as well as all other products and services related to warehouse equipment.
The reasons for carrying out these activities are
Explicit consent received from you as a customer / through the online platform of the plaintiff or through a handwritten consent /
Fulfillment of the obligations of the PERSONAL DATA ADMINISTRATOR under a contract with you;
Compliance with a legal obligation that applies to the PERSONAL DATA ADMINISTRATOR For the purposes of the legitimate interest of the PERSONAL DATA ADMINISTRATOR
 
7. OBJECTIVES IN THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
 
THE PERSONAL DATA ADMINISTRATOR collects and processes the personal data you provide to us in connection with
Sign up for our free newsletter
To inform promotions and new products
Submission of offers
Signing a contract
Accounting purposes
Statistical goals
Delivery of products and services
Warranty and out-of-warranty service
 
Finally, the main purpose of collecting your personal data is to fulfill your commitments and provide you with the service you expect.
 
8. PROVISION OF LINE DATA TO THIRD PARTIES
 
We will not disclose your personal information to third parties without your express consent.
Exceptions are cases where certain information is provided to lawyers, debt collection agencies, customs or other public authorities, or to law enforcement agencies to deal with potential breaches, other breaches of contract or illegal conduct. We may also disclose information that is required by court or otherwise, or to prevent possible harm to persons or property.
9. DEADLINE FOR STORAGE OF YOUR PERSONAL DATA
Your data will be stored until the time required by law or until the end of our relationship related to the maintenance of the warranty for the products or services purchased by us.
The moment you withdraw your desire to be our customer, your data will be deleted.
10. USER RIGHTS 
 
Under the new Data Protection Regulation (EU 2016/679 - GDPR), your rights with regard to personal data include:
Awareness;
Access to your own data;
Correction (if data is inaccurate);
Deletion of your personal data (right to be forgotten);
Restriction of processing by the administrator;
Portability of personal data between individual administrators;
Objection to the processing of your personal data;
The data subject is also entitled not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for the data subject or similarly affects him to a significant extent;
Right to judicial or administrative protection in case the data subject's rights have been violated.
 
11. OBLIGATIONS OF THE USER
If you provide data about another person, it is your responsibility to inform the person about whom you provide us about the content of this Policy, as well as to do everything else necessary related to this provision, in accordance with local law.
It is your responsibility to ensure that the information and data you provide to us is true and accurate.
 
12. MEASURES FOR SECURITY OF YOUR PERSONAL DATA
The PERSONAL DATA ADMINISTRATOR assures you that he has taken organizational and technical measures to protect unauthorized access or disclosure of information as much as possible. We also require from our contractors, service providers, the availability of the necessary security of your personal data.
 
13. CONSENT FOR PROCESSING OF PERSONAL DATA
By unchecking the check box in the check box on the page of this website. "I have read and agree to the Terms of Use and Privacy Policy" I agree that the personal data provided by me to be processed and stored in accordance with the conditions specified in the document.